Where can I find product information not listed on StaplesPreferred.ca?
Why should I buy Staples® brand products instead of other brand-name products? Staples® brand products have been rated the most trusted brand in office supplies in North American customer surveys and are available in 27 countries. We proudly back our Staples® brand office supplies and facilities products with a 100% Satisfaction Guarantee. If at any time you’re not absolutely satisfied with your Staples® brand purchase, just return it. It’s that easy.
Staples wants to take it easy on the planet, and part of that effort involves selling eco-friendly products. From recycled desk accessories and third-party-certified technology to eco-conscious cleaning supplies and compostable cups, we have green choices to get you through your day.
When purchasing an office machine or computer from us, you have the option to add an Extended Service Plan to your cart. The length of extended service ranges from one year to three years, and pricing varies depending on the product.
If you’ve already purchased your office machine or computer from us via the Internet or by placing an order with one of our Customer Service Representatives, you may also purchase an Extended Service Plan by going in to one of our stores and showing both the product and your packing slip. You have up to 11 months from the initial product purchase date to purchase the Extended Service Plan.
Please note that if you ever need to use the service, you’ll need to have both the receipt for the original item purchase as well as the receipt for the purchase of the Extended Service Plan available.
Should you require additional assistance, please call 888-515-8880 to speak with one of our Customer Service Representatives.
Yes we can. Staples Print & Marketing provides multiple services, from basic copying to business card printing and promotional item creation. Visit the web site to learn more.
Preferred Customers Save 10% on almost all Print and Marketing Services at solutionshop with Preferred Perks.
*Discount applies with the use of your business discount membership. Exclusive savings for Preferred customers are in addition to promotion savings. Discount applies to select print and marketing services such as large format prints, marketing materials, business supplies, finishing services, document and same-day printing. Customer save 10% when they apply their business discount number in-store or online at staplesprint.ca. If you need assistance with your Staples Preferred Membership, please contact your account manager.
We’re sorry about that inconvenience. In order to provide you with the best possible customer experience, we ask that you please visit StaplesPrint.ca to track your order.
Yes we can. If you’d like to ship items from a Staples retail store, visit one of our Staples Shipping Centres. You can save your shipping information and addresses in our database and can access this information from any store. You can also track this order through Order Status with the tracking number given to you at the store.
Flexible Order ManagementAs the administrator, you can set order approval requirements, create multiple purchasing roles and arrange for delivery to several addresses, while keeping all transactions under one account.
Easy Online OrderingYour Staples Preferred dashboard provides the ordering solutions you need, including favourites lists, easy re-order, reporting tools and more, to make it simple to place every order.
Dedicated Account ManagementYour product and service account manager is your single point of contact and is always available to assist with all your business and account needs.
Preferred Pricing on Products and ServicesSave money on workplace essentials like PPE, Cleaning Supplies, Paper and Ink and Toner.
Exclusive Gift with Purchase ProgramTreat yourself or your team from our selection of premium gifts and goodies. Don’t forget to add a free gift to your next purchase.
Preferred PerksAccess to an exclusive collection of benefits, services and solutions, including preferred rates. Plus, save 10% on Print and Marketing services and Studio Co-working access with privileges and discounts.